Helldivers 2, the thrilling co-op shooter, has been eagerly awaited by fans of the franchise. However, some players have reported experiencing crashes while playing the game on their PlayStation 5 consoles. These crashes can be frustrating and disrupt the gaming experience. This article will provide you with several troubleshooting steps to help fix Helldivers 2 crashing on PS5 and get you back into the action.
Table of Contents
How to Fix Helldivers 2 Crashing on PS5
Check for Game Updates
The first step in resolving crashing issues is to ensure that your copy of Helldivers 2 is up to date. Game developers often release patches and updates to address known bugs and improve stability. To check for updates on your PS5:
- Navigate to the game's icon on the PS5 home screen.
- Press the Options button on your controller.
- Select "Check for Update" from the menu.
- If an update is available, follow the prompts to download and install it.
- Once the update is installed, launch the game and see if the crashing persists.
Note: There was an update today (March 7th) and the issues could be because of the update as well.
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Restart Your PS5
Sometimes, a simple restart of your console can resolve crashing issues. This process clears the system's cache and can help fix temporary glitches. To restart your PS5:
- Press and hold the PS button on your controller to open the quick menu.
- Select "Power" and then choose "Restart PS5."
- Wait for the console to restart and then launch Helldivers 2 to check if the crash has been resolved.
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Reinstall the Game
If the above steps don't resolve the crashing issue, you may need to reinstall the game. This process will replace any potentially corrupted files with fresh ones. To reinstall Helldivers 2 on your PS5:
- Go to the game's icon on the PS5 home screen.
- Press the Options button on your controller and select "Delete."
- Confirm the deletion process and wait for it to complete.
- Once the game is deleted, go to the PlayStation Store and search for HELLDIVERS 2.
- Download and install the game again.
- Launch the newly installed game and check if the crash has been resolved.
Note: Only take this step when nothing else helps.
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Contact Support
If none of the troubleshooting steps above resolve the crashing issue, it's time to reach out to the game's support team. They can provide further assistance and investigate any potential issues specific to your case. When contacting support, include the following information:
- Your PS5 model and firmware version
- The version of Helldivers 2 you are running
- A detailed description of the crashing issue
- The steps you have already taken to try and resolve the problem
The support team will work with you to identify and resolve the crashing issue.
Experiencing crashes while playing Helldivers 2 on your PS5 can be frustrating, but there are several troubleshooting steps you can take to fix the issue. Start by checking for game updates, restarting your console, rebuilding the PS5 database, and reinstalling the game if necessary. If the crash persists, don't hesitate to reach out to the game's support team for further assistance.
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